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Welcome to The Referrals Podcast with Michael J. Maher!

Mar 19, 2024

Every organization has a culture, whether we’re intentional about it or not. Leaders cultivate the culture and that impacts the results we get. How people feel, speak, act and interact within our businesses is what ultimately drives our success and profitability.

The problem with culture is that it’s very often just stated, not lived and even worse, without realizing it, leaders could be killing their culture with their own words.

Strong cultures are built around belonging, and in our world that goes beyond our teams, it includes the people we serve too. How we lead can either create belonging or create rifts between our people which will rip our businesses apart.

How do we change culture by changing our language? What do teams with strong cultures do differently? In this episode, owner of Keeping Current Matters, Bill Harney talks about simple steps that will transform our culture.


When you unintentionally use exclusionary words that strikes rifts in an organization and that becomes a culture killer. -Bill Harney 


Three Things You’ll Learn In This Episode


-Language can rip your culture part

How do we avoid using words that unintentionally exclude people and create rifts in our organizations? 


-How to bring core values to life

Everyone’s been told you need to have core values, but the truth is, most of them live on a wall. What can we do to make sure those values manifest themselves on our teams? 


-What strong cultures have in common

How do we build and cultivate teams where people are happy to come to work and work together? 


Guest Bio

Bill Harney challenges what is possible in the workplace. He is a visionary entrepreneur and the esteemed CEO of Keeping Current Matters, the leading educational content provider for the housing industry. After years leading sales and marketing teams in professional sports, Bill joined his father to grow KCM from a founder- focused small business to an industry powerhouse. After taking over as CEO in 2014, Bill built KCM with a unique mix of business savvy, cultural investments, and an unwavering commitment to employee empowerment. His proudest professional achievement is the strength & consistency of KCM’s culture as the team has grown from six people in a garage to 50+ employees working together in Richmond, VA. Doing things others believed impossible through rapid growth, KCM’s for-people culture has been the secret sauce powering their business success. It is this commitment to culture that has allowed KCM to be recognized by Fortune Magazine and Great Places to Work as a Top 100 small workplace in America a whopping five times since 2016. Bill is an expert in team leadership, strategic planning, and scaling powerful cultures. He is a frequent podcast guest and highly sought-after speaker, sharing the secrets of KCM’s success so others can build game-changing cultures too. Go to for more information.


Episode: 333

Title: You Already Have a Culture: How to Cultivate One You Actually Like w/Bill Harney

Host: Michael J. Maher